Helping patients with all of their healthcare
1. Domiciliary visits
2. Holistic therapies
3. Dispensing and prescriptions
4. Health advice and services
5. Health checks
6. Medicines Management
7. Nursing home, residential home and domiciliary services
9. Smoking cessation
We’re a leading group of independent local pharmacies in Plymouth and Torquay. We offer a full range of services to help you to stay healthy. We aim to tailor each of our services around your needs as an individual.
Our pharmacists in Plymouth and Torquay are able to offer home visits to provide information and support patients with their medication in their own home. This service is particularly suitable for elderly patients and those who have been discharged from hospital.
We have a holistic and person-centred approach to your health. We will listen carefully to your needs and concerns, and offer services that fit around you as a complete individual.
We stock Amphora Aromatics essential oils.
Bach Flower Remedies
The Bach Flower Remedies were discovered in the 1920s and 1930s by Dr Edward Bach, a well-known bacteriologist, physician and pathologist. There are 38 remedies, each associated with a basic human emotion. Each remedy is directed at a particular characteristic or emotional state.
We offer a range of Bach Flower Remedies – each one comes in a easy-to-use dropper bottle. To select the remedy you need, simply think about the sort of person you are and the way you are feeling. Our pharmacists can advise you further on this.
First described by Hippocrates 2,500 years ago, Homoeopathy as it is practised today evolved 200 years ago. The word comes from the Greek and means similar suffering. This refers to the central philosophy that a substance that can produce symptoms in a healthy person, can cure those symptoms in a sick person. For example, a person suffering from hay fever might be given a remedy prepared from an onion, because a healthy person chopping an onion usually experiences watering eyes and irritation.
The substances are given in minute doses to avoid unwanted side-effects, making them safe to use even in situations where conventional drugs would be dangerous or inadvisable (e.g. during pregnancy or when treating infants).
We stock a comprehensive range of homeopathic medicines, which are available in two strengths.
Dispensing and prescriptions
Our pharmacies dispense medicines in accordance with NHS and private prescriptions.
Each of our pharmacies provides a dispensing service for NHS and private prescriptions during working hours. We can dispense prescriptions from your doctor, dentist or prescribing nurse.
Our fully computerised patient medication records system stores all your medication records and alerts the pharmacist to possible drug interactions. (Naturally, all information held about patients is confidential and covered by the Data Protection Act.)
To make things easier, we can receive your prescription details electronically straight from your doctors surgery by scanning the barcode along the side. Don’t worry, you will still have the green prescription form but this is a fast and more accurate way for us to produce your prescription.
If you come to one of our pharmacies with a regular or acute prescription and you wish to have any further information on your illness or your medication, we will be only too happy to print a free information sheet while you wait.
In the unlikely event that a particular drug is out of stock, we can usually obtain it for you the same day. If an urgent medication is out of stock then we will even arrange a special delivery from our local wholesaler, usually within two hours.
For your convenience, we offer a prescription delivery service. This is available Monday to Friday for a nominal fee depending on your distance from the pharmacy. Please contact your local pharmacy for more information.
We offer a choice of convenient ways for you to order repeat prescriptions.
Make life easier for yourself and let us order your repeat prescriptions on your behalf. Simply let us know what repeat medicines you need, a few days before they run out. Do this either in person, by phone, fax or email and we will arrange to collect your medicines from your GP surgery. We visit all the GP surgeries in our postcode area daily.
When we have collected your prescription, it will be dispensed and waiting for you to collect from the pharmacy. We also provide a free local home delivery service for patients who are housebound or live in warden-controlled accommodation.
Our repeat prescription ordering system is fully computerised. We can keep track of when your prescription was ordered, when it was collected from the surgery and if there were any problems (such as medication being disallowed by the doctor), in which case we will try to contact you to let you know.
To request a repeat prescription, either Contact us to order online.
Health advice and services
Travel health clinic
Our comprehensive travel health clinic provides a range of services including:
- Prescribing and administration of vaccines
- Prescribing of anti-malarials
Minor ailment services
Our pharmacists in Plymouth and Torquay can advise on a wide range of minor ailments including:
- Allergies and hay fever
- Back ache, sprains and strains
- Coughs, colds and fevers
- Head lice
- Heartburn and indigestion
- Insect bites and stings
- Eczema and dermatitis
- Fungal infections
- Mouth ulcers
- Nappy rash
- Sore throats
Nutritional advice & weight management
We can advise you on healthy eating and nutrition.
We offer a weight management service called Lipotrim. Lipotrim is a diet designed for people who are classed as overweight or obese according to their BMI (Body Mass Index).
The Lipotrim Pharmacy Programme uses a nutrient-complete Total Food Replenishment formula designed to safely maximize the Calorie Gap (the difference between the calories you use and the calories you eat). It provides appropriate amounts of all the nutrients your body needs each day in a minimum number of calories.
The average person uses up about 2000 calories of energy each day. The difference between energy used and energy eaten allows the diet to draw on the body’s reserve stores of sugar and fat in order to meet the body’s needs. In this way, body weight is lost. You are not actually living on reduced calories, you are only changing the place the calories come from.
Please contact us for more information on this diet or any aspect of our weight management program.
We can supply the ‘morning after’ pill on the NHS for women who have had unprotected sex. No appointment needed.
Talk to us about booking a flu vaccination with us.
As local community pharmacies, we offer a supervised consumption service. This allows you to take your prescribed medication under supervision in one of our pharmacies rather than taking it away with you. This will ensure that you always receive the correct dose and gives you the opportunity to speak with a pharmacist about any problems you may be having.
Blood glucose checks
We can provide quick and cost-effective blood glucose checks.
Blood pressure testing
High blood pressure increases the risk of heart failure, heart attack, stroke and kidney failure. For people who have high blood pressure, this test is a way of monitoring the effectiveness of medications and dietary modifications.
- A blood pressure test costs just £5
- Our tests take approximately 10 minutes
- You will need to book an appointment
Cholesterol testing is different from most tests in that it is not used to diagnose or monitor a disease. Instead, it is used to estimate risk of developing a disease – specifically, heart disease.
High blood cholesterol has been associated with hardening of the arteries, heart disease and a raised risk of death from heart attacks. This means that cholesterol testing has become a routine part of preventive health care.
- Our cholesterol test costs £15
- The test includes HDL, LDL, and triglycerides called a lipid profile
- It takes approximately 30 minutes
- To allow an accurate result, you should not eat for 12 hours beforehand
- You will need to book an appointment in advance
Diabetes monitoring and testing
Diabetes mellitus is a condition in which the amount of glucose (sugar) in the blood is too high because the body cannot use it properly. Glucose comes from the digestion of starchy foods such as bread, rice, potatoes, chapatis, yams and plantain, sugar and other sweet foods, and from the liver which makes glucose.
Insulin is vital for life. It is a hormone produced by the pancreas, which helps the glucose to enter the cells where it is used as fuel by the body.
There are two main types of diabetes:
- Type 1 diabetes – Unable to produce Insulin
- Type 2 diabetes – Insulin still produced but not enough
We offer diabetes testing and monitoring for just £5. This includes a blood pressure test and takes approximately 15 minutes.
Appointments should be booked in advance. To allow an accurate reading, you should not eat for 4 hours before the diabetes test.
Disposal of medicines
Simply bring your unwanted medicines into one of our pharmacies and we will send them away to be incinerated.
Medicines use reviews
Book an appointment with one of our pharmacists to discuss how you are getting on with your medicines.
Personal medication management
We can help you learn how best to manage and organise your medication.
Nursing home, residential home and domiciliary services
Are you happy with your existing medication provider? We offer full nursing and residential home medicines management services with associated equipment.
We supply the full range of products you would expect to find in a local pharmacy – including some you won’t find anywhere else locally.
- Aromatherapy oils
- Bach Flower Remedies
- Blood pressure monitors
- Coppercraft bracelets
- Elastic hosiery
- Frontline – pet flea care
- Homeopathic supplies
- Incontinence aids
- Medical Equipment – Blood Pressure Meters, Blood Glucose Meters, Tens Machines
- No smoking aids
- Stoma appliances
- Vitamins and supplements
- And more…
We all know smoking is very harmful to our health, but giving up can be hard.
The pharmacist is an accredited smoking advisor and can provide counselling about stopping smoking.
We can also issue NHS vouchers which enable you to obtain anti-smoking products from the pharmacy such as nicotine replacement patches, gum and nasal sprays. If you pay for your prescriptions then you will be required to pay the NHS charge for the voucher. If you are exempt from prescription fees then you do not need to pay.